Ketoly

Ketoly Terms of Use

Effective date: 2026-05-07. Last updated: 2026-05-11.

These Terms of Use (“Terms”) form a legally binding agreement between you and Aslıhan Akar (individual, Türkiye — “we”, “us”, “our”) governing your use of the Ketoly mobile application and any related services (collectively, the “Service”).

By creating an account, downloading, installing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

These Terms incorporate Apple’s Licensed Application End User License Agreement requirements as set out in Section 15.

1. Important medical disclaimer — please read

Ketoly is a tracking and information tool. It is not medical advice, diagnosis, or treatment, and it is not a substitute for the judgment of a qualified health professional.

  • The Service does not diagnose, treat, cure, or prevent any disease or condition. Recipes, macro calculations, fasting timers, meal plans, daily tips, and educational lessons are provided for general informational purposes only.
  • Always consult a licensed physician, registered dietitian, or other qualified health professional before starting a ketogenic diet, intermittent fasting, or any change to your eating pattern, especially if you:
    • have or have had diabetes (Type 1 or Type 2) or are taking insulin or other glucose-lowering medication;
    • have kidney, liver, gallbladder, or pancreatic disease;
    • have a history of disordered eating or are at risk of one;
    • are pregnant or breastfeeding, or trying to conceive;
    • take prescription medication whose dosing is sensitive to diet (including but not limited to blood-pressure, diuretic, lithium, or warfarin);
    • are under 18.
  • The Service may display calorie, macro, or net-carb estimates derived from public databases (USDA FoodData Central, Open Food Facts) and user-submitted entries. Estimates can be wrong. Verify nutrition facts on the original product packaging before relying on them for a medical decision.
  • Stop using the Service and seek medical attention if you experience symptoms of severe ketoacidosis, dehydration, electrolyte imbalance, persistent dizziness, fainting, chest pain, or any other warning sign. In an emergency, call your local emergency number (e.g., 911 in the US/Canada, 000 in Australia, 111 in New Zealand, 112 in many other countries).

You assume all risk associated with how you choose to act on information provided by the Service.

2. Eligibility, availability, and accounts

  • The App is offered for download through the Apple App Store in most countries worldwide. It is not offered in the European Union at this time (we have not yet registered the trader information required by the EU Digital Services Act). By creating an account, you confirm that you do not reside in an EU member state. The Service should not be used by EU residents.
  • You must be at least 13 years old to use the Service.
  • You are responsible for the accuracy of the information you enter (including weight, height, and dietary preferences) and for keeping your password confidential.
  • You are responsible for all activity under your account. Notify us at support@ketoly.app if you suspect unauthorized access.
  • We may refuse, suspend, or terminate accounts that are duplicate, fraudulent, or used in violation of these Terms.

3. License to use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the Service on Apple-branded devices that you own or control, solely for your personal, non-commercial use, in accordance with the Usage Rules of the Apple Media Services Terms.

You may not:

  • copy, modify, adapt, translate, reverse-engineer, decompile, or disassemble the Service, except to the extent permitted by applicable law;
  • rent, lease, lend, sell, sublicense, or distribute the Service or access to it;
  • remove, obscure, or alter any proprietary notices;
  • use the Service to build a competing product, train a machine- learning model, or scrape its content (recipes, food database, imagery);
  • use the Service in any manner that violates applicable law, infringes a third party’s rights, or interferes with the integrity of the Service.

All intellectual property in the Service — including the Ketoly name and logo, recipe text and imagery, app design, and underlying code — is owned by Aslıhan Akar or her licensors. No rights are granted except those expressly stated here.

4. Subscription, billing, and free trial

Some features (“Premium”) require a paid subscription. Subscriptions are sold through the Apple App Store as auto-renewable subscriptions under Apple’s standard subscription terms.

  • Plans and prices. Current plans are shown on the in-app paywall before purchase. The price you pay is the price displayed in your local App Store at the moment of purchase, including applicable taxes.
  • Free trial. New subscribers may be offered a free trial. Unless you cancel at least 24 hours before the trial ends, the subscription will convert to a paid subscription and your Apple ID will be charged.
  • Auto-renewal. Subscriptions renew automatically at the end of each billing period unless auto-renew is turned off at least 24 hours before the end of the current period. Renewal is charged to your Apple ID.
  • Manage or cancel. You can manage or cancel your subscription at any time in Settings → Apple ID → Subscriptions on your iPhone. Uninstalling the app does not cancel your subscription.
  • Refunds. All payments are processed by Apple. Refund requests are governed by Apple’s policy and must be submitted to Apple at https://reportaproblem.apple.com. We do not process refunds directly.
  • Account vs. subscription. Deleting your Ketoly account does not cancel an active App Store subscription, and cancelling a subscription does not delete your account.

If we materially change subscription pricing or terms, we will notify you in-app or by email and give you a reasonable opportunity to cancel before the change takes effect.

5. User content

The Service lets you store entries you create — for example, custom foods, custom recipes, ratings, weight history, and journal-like logs (“User Content”).

  • You retain ownership of your User Content.
  • You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, and process your User Content solely to operate and improve the Service for you. We do not use your User Content for advertising or sell it to third parties.
  • You represent that your User Content does not infringe a third party’s intellectual property, privacy, or other rights, and is not unlawful, defamatory, or harmful.
  • We may remove User Content that violates these Terms or applicable law.

6. Acceptable use

You agree not to:

  • attempt to gain unauthorized access to the Service, other accounts, or our infrastructure;
  • probe, scan, or test the vulnerability of the Service without our written permission;
  • use automated means (bots, scrapers, crawlers) to access the Service, except for standard search-engine indexing of public pages;
  • upload malicious code, send unsolicited communications via the Service, or impersonate any person;
  • circumvent paywalls, rate limits, or other technical controls;
  • use the Service in any manner inconsistent with applicable U.S., Canadian, EU, Turkish, or other export-control or sanctions law.

7. Third-party content and services

The Service displays nutrition data sourced from third parties, including:

  • USDA FoodData Central — public nutrition database operated by the U.S. Department of Agriculture.
  • Open Food Facts — non-profit barcode-to-nutrition database.
  • Apple Health (HealthKit) — only with your permission, on-device only.
  • Apple App Store / StoreKit — for subscription billing.

These sources have their own terms. We are not responsible for the accuracy, completeness, or availability of third-party data, and any reliance on it is at your own risk.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what we collect, how we use it, and the rights you have over your data (including the right to delete your account from inside the app).

9. Termination

  • By you. You may stop using the Service and delete your account at any time from Profile → Account → Delete Account. Account deletion is immediate and permanent; see the Privacy Policy for details.
  • By us. We may suspend or terminate your access if you breach these Terms, if continued provision would create legal or security risk, or if we discontinue the Service. Where practicable we will give reasonable notice.
  • Effect of termination. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnity, governing law, and these survival terms) will survive termination.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

WITHOUT LIMITING THE PRECEDING:

  • We do not warrant that nutrition data, macro calculations, recipe information, or meal plans are accurate, complete, or appropriate for your individual health needs.
  • We do not warrant that the Service will be available, secure, or free of errors, bugs, or interruptions.
  • We do not warrant any specific health, weight, or wellness outcome.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions the exclusions above apply to the maximum extent permitted by law.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ASLIHAN AKAR OR HER CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) US $50 OR (B) THE AMOUNT YOU PAID US (NOT APPLE) IN THAT PERIOD.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the limit above may not fully apply to you. Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be limited by law.

12. Indemnity

You agree to indemnify and hold harmless Aslıhan Akar from any claim, demand, loss, or expense (including reasonable legal fees) arising out of (a) your User Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your infringement of any third-party right.

13. Governing law and venue

  • These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules.
  • Any dispute will be brought exclusively in the competent courts of the Republic of Türkiye determined under the Turkish Civil Procedure Code, except where applicable consumer-protection law of your country of residence grants you the non-waivable right to bring proceedings in your local courts. In that case, those rights are preserved.
  • Nothing in these Terms is intended to override mandatory consumer- protection rights you have under the law of your country, state, or province.
  • For California residents: under California Civil Code §1789.3, the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1 (800) 952-5210.

14. Binding individual arbitration and class action waiver

This section affects your legal rights. Please read it carefully.

14.1 Agreement to arbitrate

Subject to the carve-outs in §14.5 and the consumer-protection preservation in §13, any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or the Service (“Dispute”) will be resolved by binding individual arbitration, not in court — except where the law of your country, state, or province of residence preserves your non-waivable right to proceed in court, in which case those rights are preserved in full.

14.2 Arbitration provider, rules, and language

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect when arbitration is initiated. The arbitrator may award the same individual relief that a court could, including monetary damages and individual injunctive relief, but will have no power to award class, collective, or representative relief. The AAA’s rules and forms are available at https://adr.org. The language of the arbitration will be English.

14.3 Hearing location

To the extent the arbitration is not conducted by document submission, telephone, or videoconference, in-person hearings will take place in:

  • the federal judicial district in which you reside (United States);
  • the provincial capital of your province of residence (Canada);
  • the state or territory capital of your state or territory of residence (Australia);
  • Wellington (New Zealand); or
  • the national capital of your country of residence (all other countries) —

unless you and Aslıhan Akar mutually agree on a different location.

14.4 Class action waiver

You and Aslıhan Akar each agree that any Dispute will be brought solely in the party’s individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If a court or arbitrator finds the class action waiver unenforceable as to any Dispute, that Dispute will be severed and may proceed in court; the rest of this §14 remains in force as to any other Dispute. The class action waiver is otherwise non-severable from this §14.

14.5 Carve-outs

This §14 does not apply to:

  • Claims for infringement, misappropriation, or violation of either party’s intellectual-property rights, which may be brought in any court of competent jurisdiction.
  • Claims that may be brought in small-claims court, where the claim qualifies and remains in small-claims court for its entire duration.
  • Requests for temporary injunctive or equitable relief to prevent irreparable harm pending arbitration.
  • Mandatory consumer-protection rights that, under the law of your country, state, or province of residence, cannot be waived by agreement.

14.6 30-day opt-out right

You may opt out of this arbitration agreement and class action waiver by sending written notice to support@ketoly.app with the subject line “Arbitration Opt-Out”, within 30 days of first accepting these Terms. The notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out. Opting out does not affect any other provision of these Terms, and Aslıhan Akar will not retaliate against you for opting out.

14.7 Severability and survival

If any portion of this §14 (other than the class action waiver as set out in §14.4) is held to be unenforceable, that portion will be severed and the remainder will remain in force. This §14 survives termination of these Terms or your account.

15. Apple App Store — Licensed Application End User License Agreement

The following provisions apply because you obtained the Service through the Apple App Store. They are required by Apple and incorporate the relevant parts of Apple’s standard EULA.

  1. Acknowledgment. These Terms are concluded between you and Aslıhan Akar. Apple Inc. is not a party. Aslıhan Akar, not Apple, is solely responsible for the Service and its content.
  2. Scope of license. The license granted in Section 3 is non-transferable and is limited to use on Apple-branded devices that you own or control, in accordance with the Usage Rules in the Apple Media Services Terms.
  3. Maintenance and support. Aslıhan Akar is solely responsible for providing any maintenance and support services. Apple has no obligation whatsoever to furnish maintenance or support.
  4. Warranty. Aslıhan Akar is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in Section 10. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty will be Aslıhan Akar’s sole responsibility.
  5. Product claims. You and Aslıhan Akar acknowledge that Aslıhan Akar, not Apple, is responsible for addressing any claims by you or a third party relating to the Service, including (i) product liability claims, (ii) any claim that the Service fails to conform to applicable legal or regulatory requirements, and (iii) claims under consumer-protection or similar legislation.
  6. Intellectual-property claims. In the event of a third-party claim that the Service or your use of it infringes that party’s intellectual-property rights, Aslıhan Akar, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  7. Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not on any U.S. Government list of prohibited or restricted parties.
  8. Third-party beneficiary. You acknowledge that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance, Apple has the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version at the same URL where you found them and update the “Last updated” date above. If a change is material, we will give you reasonable advance notice in-app or by email. Your continued use of the Service after a change takes effect means you accept the updated Terms.

17. Contact

Aslıhan Akar Türkiye General questions: support@ketoly.app Privacy / data rights: privacy@ketoly.app

18. Entire agreement

These Terms, together with the Privacy Policy and any in-app notices that reference these Terms, constitute the entire agreement between you and Aslıhan Akar regarding the Service and supersede any prior agreement on the same subject. If any provision is held unenforceable, the remaining provisions remain in full force.